Privacy Policy
Effective Date: 01.01.2024
At Pristine Vacations Mauritius, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pristinevacations.mu.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when using our services, including:
- Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
- Automatically Collected Information: IP address, browser type, and information on your interaction with our website (cookies, analytics).
Note: We do not collect payment or financial information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings and respond to inquiries.
- To provide customer support and information about our services.
- To send promotional materials or newsletters (only with your consent).
- To improve our website and services through analytics.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: To help us perform services like delivering marketing materials or improving our website.
- Legal Authorities: If required to comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies to collect information about your browsing activities. Cookies help us improve the functionality of our website and enhance your user experience. You may set your browser to refuse cookies, but some features of the website may not function properly without them.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.
6. Security of Your Information
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. While we strive to protect your personal information, no security system is foolproof, and we cannot guarantee the absolute security of your data.
7. Your Data Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at info@pristinevacations.mu.
8. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or to comply with legal obligations.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this privacy policy or our practices, please contact us at:
- Address: 4th Floor, Astor Court, Georges Guibert Street, Port Louis, Mauritius
- Email: info@pristinevacations.mu
- Phone: +230 214 4593
